Terms of Service
Last updated: November 1, 2025
1. Agreement to Terms
Welcome to TravPair! These Terms of Service ("Terms") govern your access to and use of TravPair's website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use our Services.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after changes become effective constitutes acceptance of the revised Terms.
2. Eligibility
To use TravPair, you must:
- Be at least 13 years old (or 16 in the EU)
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using our Services under applicable laws
- Provide accurate and complete registration information
If you are under 18, you represent that you have your parent or guardian's permission to use the Services.
3. Account Registration and Security
Creating an Account
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
Account Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm TravPair or other users.
4. Acceptable Use Policy
You agree NOT to:
- Use the Services for any illegal purpose or in violation of any laws
- Harass, abuse, or harm other users
- Impersonate any person or entity
- Upload viruses, malware, or other malicious code
- Scrape, spider, or use automated means to access the Services
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any part of the Services
- Use the Services to spam or send unsolicited communications
- Violate the intellectual property rights of others
5. User Content and Intellectual Property
Your Content
You retain ownership of any content you create or upload to TravPair ("User Content"), including trip plans, photos, and comments.
By uploading User Content, you grant TravPair a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of operating and improving the Services.
Content Standards
All User Content must:
- Be accurate and not misleading
- Not infringe on any third party rights
- Not contain illegal, offensive, or harmful material
- Comply with applicable laws and regulations
TravPair's Intellectual Property
The Services, including all software, text, images, and logos, are owned by TravPair and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without prior written permission.
6. Payments and Subscriptions
Paid Services
TravPair offers both free and paid subscription tiers. Paid subscriptions are billed on a recurring basis (monthly or annually) unless canceled.
Payment Processing
All payments are processed through Stripe. By subscribing to a paid plan, you agree to Stripe's Terms of Service and authorize recurring charges to your payment method.
Refunds and Cancellations
- You may cancel your subscription at any time
- Upon cancellation, you will retain access until the end of your billing period
- We do not offer refunds for partial billing periods
- Failed payments may result in suspension of your account
Price Changes
We reserve the right to change our pricing. We will notify you at least 30 days in advance of any price changes. Your continued use of the Services after the price change constitutes acceptance of the new price.
7. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using TravPair, you consent to our data practices as described in the Privacy Policy.
8. Third-Party Services
TravPair integrates with third-party services (e.g., Google Maps, Stripe, OpenWeatherMap). Your use of these services is subject to their respective terms and policies. We are not responsible for the availability, accuracy, or content of third-party services.
9. Disclaimers and Limitations
Service "As Is"
TravPair is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or secure.
Travel Information
TravPair is a planning tool. We do not guarantee the accuracy, completeness, or reliability of any travel information, recommendations, or third-party content. Always verify travel details independently before making bookings or travel decisions.
10. Limitation of Liability
To the maximum extent permitted by law, TravPair shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Services
- Any unauthorized access to or use of our servers or your personal information
- Any interruption or cessation of transmission to or from the Services
- Any bugs, viruses, or other harmful code transmitted through the Services
- Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content
Our total liability to you for all claims arising from or related to the Services shall not exceed the greater of £100 or the amount you paid us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless TravPair, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:
- Your access to or use of the Services
- Your violation of these Terms
- Your violation of any third-party rights
- Your User Content
12. Dispute Resolution
Informal Resolution
Before filing a claim, you agree to try to resolve the dispute informally by contacting us at support@travpair.com. We will try to resolve the dispute informally within 60 days.
Jurisdiction and Legal Proceedings
If we cannot resolve the dispute informally, any legal proceedings will be subject to the exclusive jurisdiction of the courts of England and Wales. You agree to submit to the personal jurisdiction of these courts.
Exceptions
Either party may seek equitable relief in court to protect intellectual property rights or prevent ongoing harm.
13. Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without cause, with or without notice. Upon termination:
- Your right to use the Services will immediately cease
- We may delete your account and User Content
- You will remain liable for any outstanding payments
You may terminate your account at any time by contacting us or using the account settings.
14. General Provisions
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law provisions.
Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and TravPair regarding the Services.
Severability
If any provision of these Terms is found to be unenforceable, that provision will be removed and the remaining provisions will remain in full effect.
Waiver
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: support@travpair.com
By using TravPair, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.